Terms of service
Last updated October 16, 2026
These terms apply to the Clonely website and email service, operated by Clonely ("we", "us"). By signing up you agree to them. If you don't agree, please don't use the service.
1. What we provide
Clonely is an information service. We email flight fares that appear to be well below their usual price, with links to third-party sites where you may book them. We are not a travel agency and do not sell, reserve or issue tickets.
2. Prices and availability
Fares come from third-party sources and change constantly. A price we show may be gone, higher, or carry different conditions (baggage, change fees, fare class) by the time you look. We don't guarantee any price, availability, schedule or itinerary, and we're not responsible for the content of third-party sites.
3. Your booking
Any booking is a contract between you and the airline or travel agency. Payments, tickets, baggage, changes, cancellations, refunds and travel documents (passports, visas, health requirements) are your responsibility and theirs. Contact them for anything about your trip.
4. Accounts and eligibility
You must be at least 18 (or the age of majority where you live) and give a valid email address. Use the service for your own personal travel. Don't resell, republish or redistribute our deal emails without written permission.
5. Premium membership
- Price and billing. Premium is billed yearly in advance through Stripe at the price shown at checkout, plus applicable taxes.
- Automatic renewal. Your membership renews each year at the same price unless you cancel before the renewal date. We'll email you a reminder before each renewal. If the price changes, we'll tell you at least 30 days ahead and the new price applies only from your next renewal.
- Cancellation. Cancel any time from any email or your account. Premium continues until the end of the paid year and then stops; no further charges are made.
- Refunds. Within 30 days of any payment (first or renewal), email us for a full refund. After 30 days, payments aren't refunded except where the law requires it.
- What Premium includes. We aim to send every qualifying deal from your home airport, earlier than to free members. The number of deals depends on the market; we don't promise a minimum.
6. Emails and unsubscribing
By signing up you agree to receive deal emails and related service messages. Every email has a one-click unsubscribe link, and unsubscribing takes effect promptly. Cancelling Premium and unsubscribing are separate: see section 5.
7. Affiliate links
Some links earn us a commission, at no extra cost to you. See the Affiliate disclosure.
8. Liability
The service is provided "as is". To the extent the law allows, we're not liable for indirect or consequential losses, or for losses arising from a fare, a booking, or a third-party site. Our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law that can't be waived, including the Québec Consumer Protection Act where it applies.
9. Changes
We may update these terms. We'll post the new version here with a new date, and email Premium members about material changes before they take effect.
10. Law and contact
These terms are governed by the laws of the province of Québec and the laws of Canada that apply there. Contact: Clonely, 6500 Rte Transcanadienne, Pointe-Claire, QC H9R 0A5, Canada, [contact email].